Golden Ember

Processing Time

Please allow 7–10 business days for production before your order ships. Because each piece is made individually, processing times may vary slightly depending on order volume.

​

Shipping Time & Methods

Once your order is complete, it will be shipped within 1–2 business days.

​

Shipping options at checkout:

• USPS Ground Advantage (standard)

• USPS Priority Mail (expedited, additional fee)

​​

​

Free Shipping

Orders of $150 or more qualify for free USPS Ground Advantage shipping.

​

Delivery times are estimates provided by the carrier and may vary.

​

Local Pickup (Oʻahu)

Local pickup is available for customers on Oʻahu.

Pickup is recommended to take place in a public location.

Once your order is ready, you will receive an email to coordinate a pickup time and location.

Due to the handmade, made-to-order nature of each lei, all sales are final.

Each piece is unique, and slight variations are part of its character.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with your order number and a photo. We will make it right.

Lost Packages

Once your order has been shipped, it is handled by the carrier. We are not responsible for lost or delayed packages, but we’re happy to assist you in filing a claim if needed.

Handmade in Hawai'i

Material: 100% Polyester

Care Instructions

• Spot clean only

• Do not machine wash

• Keep away from open flame

• Store flat to maintain shape

• Avoid crushing or moisture

• Handle gently